Customers Reviews

We hope that you have used our programs and everything is in order.
If everything has been to your satisfaction, we would appreciate
if you could spare a few moments and rate our service.
Feedback is very valuable to us, as it gives confidence and helps
other people to fix their printers too!

Many thanks in advance!

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Average rating:  
 213 reviews
Reset Epson Printer

What a fantastic service. I'm not tech minded and emailed them as I was struggling to download a windows file on a Mac!! They got back in touch sent me the correct file for a Mac and then telephoned me and talked me through each and every step until voila ink pad was reset.

Epson boo hiss! For trying to make us buy another printer. A round of applause and cheers for Waste ink pads net who revitalised my new printer with minimum fuss and at fantastic value. The best recommendation you can have is to be recommended and I will do that time and time again.

by Skipper Gerstel on Blank Business Name
Tech help

The tech I had was above and beyond helping me with printer. I have never in all my 30 plus using a pc and many techs before. This was the BEST I have ever had. He is a great asset to the company and you need to KEEP him. Again Thanks for the help and I definately will use again. I was going tot ditch the computer but this has helped me get some life from it.

by Mike White on Blank Business Name
New lease of life

We were going to buy a new printer but it now has a new lease of life - just as well a we have a stockpile of inks! I worried when my antivirus reported malware but I received a prompt response that reassured me. I had to adjust the program's compatibility to Win XP (right-click; Troubleshoot compatibility) as I'm running a later operating system, but then the process worked correctly. Now my printer's good for another 17,000 cycles!

by sheri fielder on Blank Business Name
reset epson printer

I've thrown Epson printers out before...when they've stopped and said need service. I found this site online and was scared but thought I'd give it a try. This site is the best and customer service is remarkable. I couldn't do the reset myself and had to email this company. They responded back very efficiently and even walked me thru step by step. Still not being able to do it....the man I was dealing with ....did it for me on his end. Best decision I've ever made!!!
Cant thank you enough for helping me!!!!

by Mike Rogers on Blank Business Name
Waste ink pads Software

When everything else I tried to get my printer functioning again failed,
your software was the miracle cure. Very important to read all the installation
Information thoroughly though. Good value compared to the cost of using an Epson
specialist repairer.

by Martin on Blank Business Name

This printer is used by all four of use at home, without it, we would be in a mess. had a problem with the software. but the help and support via email and by phone was 100% brilliant.
Thank you so much.
Worth ever penny.


I didnt want to throw my EPSON printer out 'just' because an ink pad was full -- or rather that the counter said so.I tried to follow the instructions but couldn't get it to work so emailed for help. Within 10 minutes they were on the phone explaining that depending on the region where i lived It may not work. So they gave another key code and talked me through the whole process so that I could understand and at the end of a short time my printer worked like new .Thank you so much or your unconditional help and support .
My 5 STARS will say all I have to say about this company .They were brilliant

by Tiziano on Blank Business Name

dopo avere avuto problemi di codice errore, sistemato con collegamento da remoto e problema risolto.
La stampante è nuova 🙂
Grazie a David

by Daniel on Blank Business Name
Epson xp-235

Ok. Working O´Right . Thanks Allot by the KEY for Epson XP-235


The waste ink reset instantly worked on Windows 10 with Epson R220!

by JORN BORGGREEN on Blank Business Name

It seemed pretty stupid to throw a perfectly running EPSON printer out 'just' because an ink pad was full -- or rather that the counter said so. Wasteinkpads was willing to help at a low cost, however I was not able to do it myself. Then they offered to reset the counter on remote control. Took 15 minutes and the printer seems to work now. GREAT and THANKS!

by Boydfilmz on Blank Business Name
It worked on a Mac

The instructions we very helpful since I had never done this before. The statements of “you can only use the key once was a little confusing because it took 4 try’s before it actually worked and now I suppose I would need a new key to unlock the printer. I think many of us are suspicious of these printer companies when we don’t have the money to go out and buy a printer every time one locks up in this fashion. Quick response and helpful suggestion helped in my success so thank you. I just wonder why the printer companies aren’t as customer service oriented as you are. Thank you again for your product at a reasonable price and 5 star service.

by Gui Ruan on Blank Business Name
Wasteink pad reset

really professional, and rapid in solving problem. I like your service

by Adrian McIlhatton on Blank Business Name
XP 625

I had bought a reset in July 2017. It sorted the problem out and the printer was good as new. Unfortunately the problem reoccured. I couldn't remember where I got it and it was only when I checked my paypal history I found a contact email. I sent a query on Sunday and got a reply within 30 minutes with alink to the correct reset programme. Before I had a chance to order it again I got another email from Jangir telling me the programme I had should still work. I eventually found it on my desktop and 2 minutes later the printer was working again. Can't recommend thus company highly enough

by R Levitt on Blank Business Name

Excellent service, very helpful offering advice when needed

by Michael M on Blank Business Name
Positive Review

Once I paid for the reset , I contact the site as I didnt receive it immediately . They provide great service , sent me the reset , I followed all the instructions , It was important in my case to disconnect my Norton 360 anti Virus ... I have no problem recommending this company and there product . I also recommend watching the you tube video .. regards Michael .. Australia .My printer was Epson R2400 , which is an expensive printer .

WIC Reset my Epson XP620

I used this reset program because I stupidly allowed a firmware upgrade on my Epson XP620 and the upgrade prevents me from using CISS refillable ink cartridges. I downgraded using this program . It worked. Perfectly. I can now use CISS cartridges again.
Well worth the money ! My congratulations to the developers.

Waste ink pad counter reset

I admit I was a bit skeptical about using this software but I figured, what do I have to lose? My Epson Artisan 800 was no longer functioning and I would have to buy a new one. I have had a CISS on it for years and it has worked flawlessly. So, I downloaded the program and actually did the reset using Window 10. I hooked a tube from the waste-tank to an old plastic ink bottle and it has been working great for a few weeks now. Thanks for the fix!

Best service ever!

Fast and Friendly

by StephenWA on Blank Business Name
Happy ending 🙂

My Epson RX520 displayed error code E-91, and the booklet suggested this was a "return to manufacturer" fault. I was close to binning the unit. A last-minute web search took me to and I bought a reset code for £4.99 GBP. The reset was NOT easy to install, mainly as the provided instructions were for a generic printer rather than mine. The truth is that my wife who is rather more IT-savvy and patient than me actually did the download and reset. BUT it DID work, and my RX-520 is working again. Happy ending 🙂

waste ink pad counter reset

So manufacture always puts something in your way to protect business........
I was shocked to find printer stopped due to ink pad full, I cleaned ink pad but it said a reset was required still !!!!!
Thank you waste ink pads for the reset
Perfect job

by Lou Hurtado on Blank Business Name
Life Saver

In the middle of printing my annual Christmas Card drawing (150) on a Sunday, my printer stopped working with the dreaded error message; “Service required. Parts inside your printer are at the end of their service life”. I have already had the dealer service performed once before on this printer. Then five days later and $150 repair bill, I got my printer back. WasteInkPads, Edson Printer Resets for Mac saved the day. The download worked flawlessly on my Mac, and by following the instructions, my printer was up and operating again in 5 minutes. I know I still need to replace the printer ink pads and get it serviced, but that will be done on my schedule. Thank you WasteInkPads!

by JonWren on Blank Business Name
Program works. Follow instructions.

Like many product users, its frustrating to find the printer you purchased and has work well for so long is now no longer operational because the manufacturer has built into the printer a software trap that screws the customer. Its thanks to the guys at "Wasteinkpads" that we have a friend who know the problem and have the solution.
Good luck guys, your doing a good job.

by Thi Hanh BOUDON on Blank Business Name
Super service et résultats

Le service de la société WastelnPads Sales est parfait, mon imprimante Epson dont le tampon encreur était en fin de vie, et donc soumise à un arrêt prochain a été remise à 0, directement en ligne par Jangir, de cette même société qui a correspondu avec moi un samedi soir jusqu'à 23H50, puis m'a dépanné le dimanche après-midi en prenant la main directement sur mon ordinateur car je n'arrivais pas à faire la manipulation.
Chapeau bas à cette société très professionnelle à laquelle je délivre facilement 5 étoiles, et un grand MERCI à Jangir.

by Raymond on Blank Business Name
Satisfaction client

J'utilise le logiciel de Waste_ INk_ Pad depuis plus de 5 ans pour différentes imprimantes Epson.
Les logiciels ont toujours fonctionné ; mais il faut bien entendu respecter la procédure recommandée.
La dernière imprimante, que j'ai pris en charge étais une Epson XP 625 :
il est apparu que l'imprimante faisait état d'une saturation du bloc tampons alors que l'imprimante n'avait en réalité imprimé que 1700 pages .
(cette quantité de pages imprimées est accessible avec le logiciel fourni par Waste_ INk_ Pad)
la remise à zéro du compteur, va permettre à cette imprimante de fonctionner pendant au moins 2 ou 3 ans.
Il faut malgré tout noter, que la remise à zéro du compteur ne règle pas tous les problèmes, puisque bien entendu,
si l'on n'a pas modifié l'imprimante, les blocs tampon sont en effet saturé d'encre.
La solution est bien connue : il faut installer un flacon externe qui permet de recueillir les rejets d'encre effectués à l'occasion d'une nettoyage des têtes.
La méthode pour installer en flacon externe se trouve facilement sur YouTube

You are the beast 🙂

thanks for helping me

by Becky C on Blank Business Name

It worked like a charm and was very easy!! I did have to ask for help and got a reply within just a few minutes. Could not be happier!

by Klaus Scholle on Blank Business Name
waste ink counter reset

Description very good to be understood. Implementation took few minutes only and worked perfect.

by Terry Hewitt on Blank Business Name
EPSON SX 405 inkpad counter reset

Thanks for good advice at moderate cost. Problem solved. I recommend you to future customers.


by john clark on Blank Business Name
not bad

Did the job but needed some help from the supplier to get it to work.

by Mustafa on Blank Business Name
so far so good

lost my copy of the tool the service provider kindly send me another one without lots of struggle. thank you keep up this nice service.

Overcame obstacles

I did spend quite a bit of time trying to get the software sent by 'wasteinkpads' to work. In the end the problems were too many and complex but e-mailed the company and soon had remote assistance which soon overcame the problems with alternative software they have access to. Very helpful, thank you. I now have my beloved Epson RX560 up and running again.

by Mainsys on Blank Business Name
Epson 2100

Great result, everything works, the service was excellent

by Youssouf on Blank Business Name
You are the best

This reset program definitely works. I was able to reset my Epson MF-7510.
Thank you.

by Albert on Blank Business Name
waste ink and counter problem

When my wife told me her printer was telling that the ink pad needed service, I said don't worry I'll remove the pad and wash it. It is possible using tweezers to carefully remove the pad. I did this and although she still kept getting the warning we new the pad was clean and there were no more waste ink stains on the paper which was picking up from the very wet foam ink pad.
The printer then continued to work well .However with in 6 weeks or so she got another warning apparently the printer had reached a maximum number count on printed pages
in her 17006 pages , yes she does a lot of printing crating etc.
This one I could not deal with and felt sure that taking it to a computer retail outlet would cost at least as much as a new printer .I suggested she look on line to see if help was available That where this company come into the story .

We downloaded the program and after a bit of help from Jangir by e.mail and on a Sunday evening we were able to reset the counter and all her problems just were cured

The service and speed of reply to e-mail was remarkable and I give this company 11 out 10
The wife is well pleased both of us are well into our 70s so if we can do it anybody can
and it's saved a printer which I'm confident would other wise have gone to the printer grave yard (up the tip).
Thank you so much for your help and it didn't break the bank overcoming the problems encountered.

by william stone on Blank Business Name
reset waste ink counters

I am completely satisfied with the program and most assuredly with the help and service that I have received from David and Jangir, There is no better solution to the problem of resetting waste ink counters than what I have received. If it were possible I'd give them SIX stars.

Save money

About $1500 cheaper than a new printer to replace an R2400. Sorry, Epson. Questions were answered within a few hours.

by Michael J on Blank Business Name
Great Service

I downloaded the reset programs but somehow couldn't get it to work. I requested help and they were very responsive and helped me solve the problem. I can use my printer again! Very happy. Great service.

by MitziW on Blank Business Name
Great Customer Service!

Either Jangir or David (or both!) responded within less than an hour to our emails. We received terrific customer service, and we now have a printer that works again! We are very pleased.

by Gary Sprunk on Blank Business Name
Jangir to the rescue

I was having problems resetting the waste ink counter. I allowed Jangir to remotely access my computer. He did so quickly and successfully. He was polite too. The perfect tech!

Epson Reset

Jangir was able to help me and he seems to be very friendly and knowledgeable. 🙂 Thank you.

by Mr. A. Howaqrd on Blank Business Name
printer reset

I am most pleased that you sent me the several optional settings. I tried all settings until I found the correct one. My printer now works fine thank you so much for all you help and quick email replies. Thank you again.

by Philippe75 on Blank Business Name

Reset my printer Epson R265 Mac OS. Success. I am french. Thank you very much.
Perfect service.


Tried the free trial which lasted about 3 months. Then had to get the key for the full reset. Had some problems getting the program to work but communications were excellent and all problems quickly resolved. Fully working printer! Result!

by Chaddy on Blank Business Name
Easy fix

Epsom XP600 stopped working due to alledged ink pad full. Easily fixed with this software. Epson service agent quoted $99 labour plus parts. Not worth the call.
"Was Ink Pads" software fixed the problem in one minute. Nice prompt service and help.
Now looking at "new" ink tank installation for longer term printer life.

by dominique on Blank Business Name
reinitialisation epson rx 560

reinitialisation réussie




Jangir was very helpful. I could not install by myself the program. He did it remotely and now my printer is reset and working perfectly.

printer reset

overall perfect service

by Suzanne Whiting on Blank Business Name
Reset printer pad service

The person I dealt with was very efficient and sorted the problem via remote access. I would recommend the service to others if needed

by Jos van Velzen on Blank Business Name
WIC on a iMac

MY EPSON printer had the InkPadCounter problem so no more printing possible.
EPSON services said dat the printer was to old to have it serviced with new InkPads.
And they refused to supply the program to reset the WIC... 🙁

Found WasteInkPads and ordered the program. Unluckily I ordered the Windows program.
An email was enough to receive the iMac software with necessary Key.
Program installed, key inserted, printer reset, everything is working!

Thanks WasteInkPad!

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