We hope that you have used our programs and everything is in order.
If everything has been to your satisfaction, we would appreciate
if you could spare a few moments and rate our service.
Feedback is very valuable to us, as it gives confidence and helps
other people to fix their printers too!
Many thanks in advance!
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Excellent service when I had trouble installing
This service is deserving of the highest rating possible. My system is extremely old (2005) and the various prompts didn't exactly match those I was expecting. Try as I might, I could not get the program to work. However, one telephone call to Waste Ink Pads, and Jangir led me through the process and I now have a working printer once again - for only £10. Jangir was so patient, knowledgeable and helpful, he was a pleasure to work with. Well done Jangir ! You're a star, and I would recommend this product, and yourself, to anyone.
Excellent product. Outstanding customer support Very prompt response to my inquiries.
Software. Was a little hard to understand. Your support made suggestions to try followed up and I made the changes. Printer is now recovered
The remote service offered was brilliant.
I would recommend Waste Ink Pads and Jangir was very helpful and much appreciated. You were recommended to me and I'll have no hesitation in either recommending you or using your services again. Julian
Customer service was excellent. The program worked!!
Tried the freebies but they didn`t work. Purchased the reset key and within minutes this arrived via Email.Had an initial problem but this was soon overcome. Printer is now up and running as normal.
Many thanks for the prompt and efficient service
Initial hiccup with a server issue which prevented the forwarded link working, but after a quick email to let them know a new link wss received shortly afterwards that fixed the problem.
Worked a treat and service response was great.
Initially there was a slight hiccup in getting the correct software, but this was dealt with quickly and now it works great!
The package itself is very comprehensive and with the instructions given I was able to reset my ink pad counter easily. Thanks!
purchased printer reset software for Epson PX710W which did not work, which made me feel ripped off. Contacted the company by mail and they were very responsive and tolerant as I was not particularly happy. We worked through a couple of issues regarding version obsolescence and concerns about malware.
The support team were very good, sorted out the issues and software did the job.
Just great, thank you.
Was able to reset our printer. Ordered on a holiday and they had a computer glitch and we didn't get our reset key, so we emailed and waited on pins and needles to see if we would hear back (you never know). 🙂 They rectified first thing the next business day and we were able to get our printer going again. YAY! Thanks for your service!!!
After figuring out my waste ink pad needed to be reset, I purchased a reset. However, it didn't work. David was very helpful in giving us step by step instructions. We are working with a UV printer and there is a severe lack of troubleshooting information out there. After the step by step instructions still didn't work, he went even further and helped us reset our whole printer to manufacture settings. Miraculously, it worked. His help not just saved us the money of a new printer, but thousands of dollars in orders that I needed to process. When the company we bought the printer from couldn't help us, David did. I cannot express how grateful we are for his help.
Great service complete the task in 20 minutes from point of order to resetting the Ink Pads on my Epson printer.
highly recommended for a tenner.
got quoted £30 from an Epson service centre to do the same job.
Good service.. thank you David at Waste ink Pads.
The initial programme provided did not manage to fix the problem (reset Ink Pad Counter). However, I contacted supprt and they immediately provided an alternative that worked first time. Excellent service
Excellent service, I was a little worried at first but they couldn't have been more helpful and got me up and running again especially David .
Your reset program is fabulous. You responded promptly and the service was short of a miracle. You deserve more than 5 stars. Thank you so much!!
My Epson printer stopped at a critical time when I had to have some printing done by the next day. It felt as if I would have to go and find a new printer when nobody was offering a repair. Searching on line I found this site and, although the first download was PC related and therefore didn't work for my Mac I thought for a moment that it might have been a scam, I dropped a line back and in a short time received a message with another download which worked immediately and I was back in operation in minutes. Thank you, a life saver!
Your reset program is fabulous. You responded promptly and the service was short of a miracle. You deserve more than 5 stars. Thank you so much!!
I’m always a little skeptical when it comes to downloading things from online google searches, but couldn’t be happier that I came across this website. Jangir quickly responded to me and got me a link that worked with my Mac instead of PC, and it worked instantly to fix the error message I was getting on my printer. Thank you!!
Five stars to Jangir for his patience in ensuring that we got there in the end.
Could not have managed this without you.
This was a lifesaver. I'm not super tech savvy but I was able to troubleshoot my printer and it got me out of a pickle for my small business.
Also accidentally purchased the wrong one and customer service was very helpful in getting me a refund for the wrong purchase.
After several attempts we finally got there and my printer is running again. You have made me a very happy chappy. Thank you!
I was having difficulty opening the 'zip' files due to my limited computer knowledge and Jangir went out of his way to help me to install the 'Waste Ink Counter Reset' software for my printer.
It is now working fine thanks to his support and assistance.
Excellent service, I was a little wary at first but they couldn't have been more helpful and got me up and running again. Thank you.
I could not get this work on my own.
And sent a mail and they helped me from there place. so easy and very nice.
Will higly recomand this to everyone ho needs to reset inkpad like i had to do on my epson w1500.
Thank you again for very good customer service.
I too was having issues with the Adjprog.exe method and having tried 3 or more times to get it to work, I gave up and bought a new printer as I was getting behind in my work. David sent me the WIC rescue program and within 2 or 3 minutes I had the old printer up and running again. The new one's back in the box until this old 610 finally dies. I just love Epson's 'who cares a shit' attitude towards their clients. Good job Waste Ink.
I had a job due when my printer shutdown. This application fixed it and I was able to complete my job. Thanks
I was having issues with the AdjProg.exe method - kept receiving error messages when I tried to "Check" the waste ink resevoirs percentage. Tried disabling virus software, changing programs compatibility mode (the program wouldn't launch unless it was as-is or in Win'95 compatibility mode). Tried different cables, computers and methods with Jangir's help. He mentioned a different method to reset the waste counter, using the WIC Resetter tool and a one-time key he provided for me to use with WIC. Jangir was quick to respond and eager to help - we need more tech people like Jangir!! Great job! Thank you so very much for your help and truely showing that you care!! 🙂
Prima Programm, prima Support. Jangir bietet auch Remote-Service an über Team-Viewer. War aber nicht nötig, da das Programm selbsterklärend ist. Vor Einsetzen des Zahlen-Codes kann man testweise und gratis den Drucker mit dem Code-Wort "Trial" um 10% zurücksetzen. Der volle Reset dauert nach Klick auf die Reset-Taste weniger als 1 Sekunde. Das in der Anleitung geforderte Ausschalten des "Epson Status Monitor 3" ist bei meinem Drucker nicht möglich - das Häkchen ist hellgrau und damit klick-resistent. Der Reset funktionierte aber trotzdem fehlerfrei. Gegen die Anleitung zu verstoßen hat etwas Überwindung gekostet. Bei nächsten vollen Tintenkissen bin ich hier wieder dabei!
I got the problem of ink pad full with my Epson xp950, I received the link to install the ressetter but it did not worked having a comunication problem. But I finally got from them another way which worked perfectly. I am amased by the profesionalism of these people. Good Job!
Absolutely recommend this company - the download and such prompt technical assistance made the whole process effortless. Well done for running a first class company.
The downloud seems work not.
I write a email.
Don't worry! Immediately they answer, unbelievable!
Some suggestion from Jangir, the good guy that care my problem, but nothing yet.
So, Jangir ask me to allow a real time connection to my computer.
In few minutes Jangir solve the problem and my printer is OK again.
Quick, clean and perfect.
Many thanks Jangir and many thanks to Wasteinkpads!
Good service and excellent follow up with technical assistance
I would use again.
after having trouble resetting my printer I took help from Wasteinkpads with team Viewer
their operator was fantastic going through all the steps to get my printer up and running giving a service way above what anyone could expect
Thank you very much
What a fantastic service. I'm not tech minded and emailed them as I was struggling to download a windows file on a Mac!! They got back in touch sent me the correct file for a Mac and then telephoned me and talked me through each and every step until voila ink pad was reset.
Epson boo hiss! For trying to make us buy another printer. A round of applause and cheers for Waste ink pads net who revitalised my new printer with minimum fuss and at fantastic value. The best recommendation you can have is to be recommended and I will do that time and time again.
The tech I had was above and beyond helping me with printer. I have never in all my 30 plus using a pc and many techs before. This was the BEST I have ever had. He is a great asset to the company and you need to KEEP him. Again Thanks for the help and I definately will use again. I was going tot ditch the computer but this has helped me get some life from it.
We were going to buy a new printer but it now has a new lease of life - just as well a we have a stockpile of inks! I worried when my antivirus reported malware but I received a prompt response that reassured me. I had to adjust the program's compatibility to Win XP (right-click; Troubleshoot compatibility) as I'm running a later operating system, but then the process worked correctly. Now my printer's good for another 17,000 cycles!
I've thrown Epson printers out before...when they've stopped and said need service. I found this site online and was scared but thought I'd give it a try. This site is the best and customer service is remarkable. I couldn't do the reset myself and had to email this company. They responded back very efficiently and even walked me thru step by step. Still not being able to do it....the man I was dealing with ....did it for me on his end. Best decision I've ever made!!!
Cant thank you enough for helping me!!!!
When everything else I tried to get my printer functioning again failed,
your software was the miracle cure. Very important to read all the installation
Information thoroughly though. Good value compared to the cost of using an Epson
This printer is used by all four of use at home, without it, we would be in a mess. had a problem with the software. but the help and support via email and by phone was 100% brilliant.
Thank you so much.
Worth ever penny.
I didnt want to throw my EPSON printer out 'just' because an ink pad was full -- or rather that the counter said so.I tried to follow the instructions but couldn't get it to work so emailed for help. Within 10 minutes they were on the phone explaining that depending on the region where i lived It may not work. So they gave another key code and talked me through the whole process so that I could understand and at the end of a short time my printer worked like new .Thank you so much or your unconditional help and support .
My 5 STARS will say all I have to say about this company .They were brilliant
dopo avere avuto problemi di codice errore, sistemato con collegamento da remoto e problema risolto.
La stampante è nuova 🙂
Grazie a David
Ok. Working O´Right . Thanks Allot by the KEY for Epson XP-235
The waste ink reset instantly worked on Windows 10 with Epson R220!
It seemed pretty stupid to throw a perfectly running EPSON printer out 'just' because an ink pad was full -- or rather that the counter said so. Wasteinkpads was willing to help at a low cost, however I was not able to do it myself. Then they offered to reset the counter on remote control. Took 15 minutes and the printer seems to work now. GREAT and THANKS!
The instructions we very helpful since I had never done this before. The statements of “you can only use the key once was a little confusing because it took 4 try’s before it actually worked and now I suppose I would need a new key to unlock the printer. I think many of us are suspicious of these printer companies when we don’t have the money to go out and buy a printer every time one locks up in this fashion. Quick response and helpful suggestion helped in my success so thank you. I just wonder why the printer companies aren’t as customer service oriented as you are. Thank you again for your product at a reasonable price and 5 star service.
really professional, and rapid in solving problem. I like your service
I had bought a reset in July 2017. It sorted the problem out and the printer was good as new. Unfortunately the problem reoccured. I couldn't remember where I got it and it was only when I checked my paypal history I found a contact email. I sent a query on Sunday and got a reply within 30 minutes with alink to the correct reset programme. Before I had a chance to order it again I got another email from Jangir telling me the programme I had should still work. I eventually found it on my desktop and 2 minutes later the printer was working again. Can't recommend thus company highly enough
Excellent service, very helpful offering advice when needed
Once I paid for the reset , I contact the site as I didnt receive it immediately . They provide great service , sent me the reset , I followed all the instructions , It was important in my case to disconnect my Norton 360 anti Virus ... I have no problem recommending this company and there product . I also recommend watching the you tube video .. regards Michael .. Australia .My printer was Epson R2400 , which is an expensive printer .
I used this reset program because I stupidly allowed a firmware upgrade on my Epson XP620 and the upgrade prevents me from using CISS refillable ink cartridges. I downgraded using this program . It worked. Perfectly. I can now use CISS cartridges again.
Well worth the money ! My congratulations to the developers.